THURSDAY, 25 JUNE 2026
3PM – 5PM PANEL DISCUSSIONS
5PM – 7PM NETWORKING
THE LOBBY, BY ELLISON STUDIOS
249 CHAPEL ST, MELBOURNE VIC 3181
THOUGHTFUL MINDS CONNECT PRESENTS
THURSDAY, 25 JUNE 2026
3PM – 5PM PANEL DISCUSSIONS
5PM – 7PM NETWORKING
THE LOBBY, BY ELLISON STUDIOS
249 CHAPEL ST, MELBOURNE VIC 3181
THOUGHTFUL MINDS CONNECT PRESENTS
Thoughtful Minds Connect presents Reclaim Your Customer — an afternoon at The Lobby dedicated to one of the most pressing questions in business right now.
Brand affinity has never been harder to earn, or easier to lose. We'll explore the forces reshaping loyalty today — from shifting consumer expectations and digital saturation to the evolving role of AI, personalisation, and brand trust.
Prav de Silva
Founder
The Thoughtful Agency
Phil de Winter
Co-Founder
NALA
Christopher Fennell
Co-Founder
BeamAI
Jacquie Georgouras
Brand & People Lead
The Thoughtful Agency
Georgie Gilbert
Co-Founder
SOMA Personal Care & Bronte Body Care
Effie Katsaounis
Founder
Effie Kats Official
Chris Kontos
Founder
Chris Kontos Consultancy
Camille Peressini
Co-Founder
SOMA Personal Care & Bronte Body Care
Eden Sapich
Customer Agent Specialist
Klaviyo
Ashley Vaughan-Riley
Partnerships Manager
Yotpo
Scott White
AI & Data Engineer
The Thoughtful Agency
Join an intimate afternoon of panel discussions featuring leading founders, marketers, and industry experts unpacking the strategies, AI utilisation, and human truths behind rebuilding genuine customer loyalty.
Gain insight into what's actually driving — and breaking — customer connection in 2026, and what it takes to rebuild it in a meaningful, sustainable way.
Expect practical takeaways, honest perspectives, and future-focused thinking you can apply directly to your brand — helping you reconnect with customers, strengthen affinity, and stay competitive.
THURSDAY, 25 JUNE 2026
3PM – 5PM PANEL DISCUSSIONS
5PM – 7PM NETWORKING
THE LOBBY, BY ELLISON STUDIOS
249 CHAPEL ST, MELBOURNE VIC 3181
